This global hygiene giant faced a common problem: they had a massive library of high-quality content on their US website, but it was invisible to international audiences.
Simply translating these articles wasn't working. Why? Because a medical claim valid in New York might be illegal in Sydney, and a lifestyle photo featuring a US family doesn't resonate in Riyadh.
The operational reality was chaotic. To localize a single article, the central team had to coordinate three different agencies (SEO, Strategy, and Translation) via email. They were manually extracting content from Adobe Experience Manager (AEM) into Excel files.




